FREQUENTLY ASKED QUESTIONS

Below are some of the more common questions asked about the General Ecology Drinking Water Purification systems. Hopefully this will answer the majority of your questions about how they work & what are the major benefits of these systems against other products available in the market place. If your questions & answers are not in the list below pleased feel free to either email them to info@purewater.com.au or phone directly to our contact phone numbers About Slikest

HOW CAN I TELL IF MY DRINKING WATER IS REALLY SAFE?

There are so many different types of contaminants that it is impossible to be completely sure on all possibilities. You can, however, have your water tested for bacteriological safety & for specific contaminants. The N.O.R.S. (National Organics Reconnaissance Survey) showed that essentially all treated water supplies have at least trace amounts of chemical contaminants, such as THM's present. More importantly, Giardia & Cryptosporidia  pose very serious health threats with more cases of illness occurring in "city" water than in the wilderness. There is no known treatment except prevention for many of these problems.

You can purify your own water at the point & time of use, or you can purchase bottled water. General Ecology® Water Purifiers are economical to purchase & operate, simple to install & convenient to use. Add pure water convenience to your life. Choose one of our home Purifiers for pure water right at your sink or one of our portable Water Purifiers, for pure water on the go.

WHAT IS A GENERAL ECOLOGY DRINKING WATER PURIFICATION SYSTEM & WHAT IS IT SUPPOSED TO DO?

Simply stated, the General Ecology Drinking Water Purification systems are truly unique, compact, point-of-use & portable appliances designed to change virtually any treatable non-salt water into delicious drinking water that is both safe & enjoyable to consume. Because the General Ecology Purifiers were developed with household, aircraft, yachting & recreational vehicle applications in mind, they are especially rugged, dependable, simple & easily serviced. It requires no addition of chemicals & no electricity. The General Ecology Purifiers are a chemical free drinking water purification system. Please note that in order to conserve essential minerals & salts in your drinking water these systems are not intended to desalinate. They achieve this with their unique three stage "Structured Matrix
™" Technology.

what IS "STRUCTURED MATRIX"™ TECHNOLOGY? HOW DOES IT WORK?

There are three mechanisms which work simultaneously & synergistically to give the system outstanding effectiveness over a broad range of contaminants.

These mechanisms are (1) Ultrafine Submicron Microfiltration, (2) Molecular Capture & Broad Spectrum Absorption (3) Electrochemical Separations, incorporated into a "Structured Matrix" to provide uniform flow, reliability & to prevent channeling.

The first mechanism physically strains Bacteria, Giardia, Cryptosporidia and other larger organisms & particulate matter from the influent water, much like a window screen keeps flies from entering a house.

The second mechanism is an integration of pharmaceutical grade, high quality absorption & molecular sieving materials into the microstructure for high efficiency in "REMOVING" Trichloroethylene, PCB's, Pesticides, Herbicides & many other Chemical Contaminants.

The third mechanism consists of negative & positive electro-attractive forces, which are permanently induced into the matrix to attract even smaller particles that cannot be removed by microfiltration alone.

Because of its unique microstructure matrix in combination with organic removal mechanisms, the General Ecology cartridges do not have the pathogenic bacteria buildup problems common to G.A.C., Carbon Block, Extruded Carbon & other coarser Charcoal Filters.

To our knowledge, General Ecology's "Structured Matrix" is the only technology independently & formally certified to meet the US EPA standard for microbiological "purification" to protect against Cysts, Bacteria & Viruses instantly without multiple pass through, added chemicals, electricity, hold time or production of wastewater. They are also certified to Australian & New Zealand Standards 4348 as a Microbiological Treatment Appliance which states: “Be aware that Bacteria, Viruses & Protozoa shall be "REMOVED" as specified to qualify an appliance as a Microbiological Treatment Appliance.”

ISN'T IT NECESSARY TO ADD CHEMICALS TO DESTROY BACTERIA & VIRUSES?

Normally, yes. Chlorine, Bromine, Iodine, Ozone & sometimes Silver & other Pesticides (Economic Poisons) are frequently used in efforts to destroy Bacteria & Viruses. Because it is General Ecology's goal to
"REMOVE" Chlorine & other Economic Poisons, it simply makes no sense to add even more of them during the so-called purification process. General Ecology Water Purifiers do not rely on chemicals & are well-known as the ecologically friendly, chemical free water purifier!

WHAT BACTERIA SHOULD I BE AWARE OF IN MY DRINKING WATER & WHAT HAPPENS TO THEM AFTER THEY'RE REMOVED BY THE GENERAL ECOLOGY WATER PURIFIER?

Fortunately, there are only a few strains of bacteria you normally need to be concerned about relative to drinking water. These are Salmonella, of which S.typhosa, or Typhoid Fever, Bacteria is the best known, Shigella, which causes diarrhea & cramping, the dreaded Cholera of the Middle Ages & some foreign countries at the present time & the well-known E.coli. Additionally, some bacteria, such as Campylobacter Jejeuni, which formerly were considered to be nonpathogenic to man, have been found to be human pathogens. 
Bacteria also have relatively short life spans (measured in hours, not days or years). Bacteria, like people, need food to exist & multiply. Typically, this food comes from organic contamination in the water. Since Bacteria are "REMOVED" on the outer surfaces of the cartridge matrix and the nutrients (food for the Bacteria) are absorbed in the interior of the matrix, the General Ecology cartridges effectively isolate bacteria from an essential food base. Bacteria, without food, are unable to reproduce & die within a relatively short time. Also, in many situations, incoming water will contain contaminants such as Chlorine, Phenols, Pesticides, etc., which are hostile to & help kill Bacteria concentrated on the outside of the matrix.

WHAT MAKES GENERAL ECOLOGY'S PRODUCTS DIFFERENT?

We're often asked what makes our drinking water purifiers different. While there are many reasons, probably the two most compelling are:

(1) General Ecology's technology was specifically designed by multidisciplined scientists & engineers, from a comprehensive overview analysis, to protect against modern societie's environmental & ecological pollutants. Most other products have evolved from older water softening or charcoal filtering products.

(2) This "Next Generation" technology, now referred to as " Structured Matrix™" includes a combination of truly advanced purification concepts & purification techniques not available from any other product. It is truly a purification process - instantly & effectively "REMOVING" from water: Disease Bacteria, Cysts & Viruses, as well as Chemical & Aesthetic contaminants WITHOUT Chemical Additives, Electricity, Holding Time or Double Processing or Waste Water.

There is no other purification product like it on the market - the technology is a trade secret, unique & proprietary to General Ecology Inc. "Structured Matrix™" remains the only technology independently certified to meet US EPA Microbiological Purification Standards against all three classes of water-borne disease microorganisms without the use of Chemicals, Hold Times, Electricity & Wastewater.

They pride themselves on the years of research & development that resulted in the amazing capabilities of their Water Purifiers. The testimony to their outstanding success is continually evidenced not only by unexcelled test results but also by over 30 years of satisfied users in a wide range of activities worldwide.

WHY WATER PURIFIERS ARE FAR BETTER THAN MERE WATER FILTERS

General Ecology, Inc.'s Drinking Water Purifiers are the only Water Purifiers that utilize "Structured Matrix" technology to offer the highest level of water purification instantly without Chemicals, Pre-treatment, Double Processing or Hold Time. General Ecology's Water Purifiers "REMOVE" Viruses, Bacteria & Protozoa, PLUS many Organic & Inorganic Chemical & Aesthetic Contaminants at the highest "purification" micron level (0.1 Microns Nominal - 0.4 Microns Absolute) to provide great tasting water while protecting against water related disease. By comparison, even the very best water filters only remove certain protozoa & perhaps bacteria & possibly certain aesthetic contaminants, providing a lesser standard of protection than that of General Ecology's water purifiers.

Why risk merely filtering your drinking water when you can purify it instantly, effectively & economically? Add Purity to Your Life Today...

Check out our Seagull IV Water Purifiers for Home or Boating use, our Nature Pure Water Purifiers for RV or Boats & our First Need Portable Water Purifiers for International Travel, Back- Country Camping, On the Farm & Emergency Preparedness.

HOW MUCH DOES IT COST & HOW DOES IT COMPARE TO BOTTLED WATER?

Surprisingly the Seagull 1V X-1F Water Purifier in addition to being far more convenient, more effective & requiring less space & weight consuming is very economical to operate when compared to water of similar quality. Bottled water for example can cost $1.67 a litre or more while Seagull 1V water, freshly purified at the time & place where it is being used has an ongoing cost of $0.05 per litre. Another much more important comparison is the cost of having the "blahs" or becoming ill from water-borne contaminants or even unfamiliar tap drinking water when traveling.

Putting this in perspective 4,000lt of bottled water cost $6,680.00 or more while a Seagull 1V X-1F Replacement Cartridge Cost $200.00 & an entire system with cartridge costs a fraction of the price of 4,000lt of bottled water. Remember General Ecology Water Purifiers are much more than effective taste & odour systems, they can "REMOVE" pathogens & many chemical contaminants to "non-detectable levels".

IN VIEW OF AUSTRALIA'S WATER SHORTAGE, HOW CAN I JUSTIFY INSTALLATION OF ONE OF THESE DRINKING WATER UNITS? I'VE HEARD THEY WASTE LITRES OF WATER FOR EACH ONE PROCESSED & THAT LONG BACKWASHES ARE NEEDED.

This is true of some units , particularly those relying on Reverse Osmosis ("RO") where litres of precious water can be wasted & are primarily desined to de-mineralise & desalinate water. General Ecology Water Purifiers waste no water, require no backwash & have no reject water. The General Ecology Purifiers rather than wasting water, helps conserve it. Also, as water shortages continue, water quality is bound to deteriorate as aquifers & reservoirs are drawn further down, sometimes reaching the sludge material at the bottom. Water is a natural resource like petroleum & like petroleum, unfortunately, we are rapidly depleting known fresh water resources.  

Recent media reports discuss Cities & Towns having to resort to recycled water & leaching of Sewerage into the water supply. With a General Ecology Water Purifier you at least can be assured that if this does happen you will have safe drinking & cooking water at your disposal.

I HAVE BEEN DRINKING WATER ALL MY LIFE FROM MY RAINWATER TANK. SURELY THIS IS THE BEST DRINKING WATER?

Think about where this water is coming from, your roof. Your roof can be a catchment for many contaminants that can't be removed by a strainer or filter such as Chemicals, Pesticides or Bacteria from bird droppings & animal faeces. As a Doctor once said to us at a show "Would you get up & lick your roof because that is what you are doing drinking & cooking with untreated water". Rainwater Tanks have been used for many decades in Australia but there have been a many Chemicals & Pesticides developed since then that could make their way into your drinking water from your roof.  

HOW BIG ARE THE PURIFICATION UNITS?

Each of the individual product pages have the specifications included. The main selling Under Sink Seagull IV X-1F Purification unit is very compact, being less than 13cm in diameter and less than 14cm high. The X-2K model is less than 13cm in diameter & less than 26cm high. These sizes easily fit alongside disposals & other equipment normally installed beneath the kitchen sink. Because they typically are installed with flexible tubing, they can be removed from the hanging bracket & brought out from underneath the sink for servicing.
All of the General Ecology Drinking Water Purifiers & Microfilter Pre-filters are designed to be compact & easily serviced.

HOW CAN A SMALL UNIT UNDER MY SINK DO MORE THAN A LARGE ,WELL-RUN  MUNICIPAL TREATMENT PLANT?

General Ecology Water Purifiers were specifically designed for today's contamination problems & incorporate sophisticated separation technology not available or not practical for use in large scale treatment. Most municipal treatment plants are well operated but were designed & built decades ago to handle what, in many ways, were simpler problems. They were not designed to handle chemical contamination, Giardia, Cryptosporidia, Asbestos, etc. It will be decades in the future before these plants can be upgraded. Also, even if plants were upgraded, the distribution systems can contribute to the contamination in your drinking water.

WHY SHOULDN'T I PURIFY ALL MY WATER?

Only about 2% to 5% of all water entering your household is actually consumed directly or through foods. It would be wasteful & uneconomical to micro-purify water needed for scrubbing, toilet flushing & laundering.

WHAT MODEL SHOULD I AS A HOME OWNER INSTALL?

Typically, the Seagull 1V X-1F under sink model is the preferred system in most household situations. This model has a flow rate of 4lt per minute provided through the Purewater Ceramic Disc Faucet mounted on the sink ledge next to the regular faucet group. This permits maximum economy since only water that is to be used for drinking or food preparation needs to be purified. Incidentally these faucets are top mounting. Connection is made to the faucet before it is mounted to the sink, alleviating the need to make connections in the dark recesses of the sink cabinet while lying on your back. We also now have available a High Quality Flick Mixer Tap with an secondary spout for purified water located just behind the main spout for those clients that don't want the additional faucet.

The X-1F Model includes installation accessories so homeowners can install the unit with relative ease. The kit includes high pressure flexible braided thermoplastic tubing & typical accessories necessary for installation. The faucet sometimes can be installed in a knockout hole in the sink ledge or in place of the spray hose which many homeowners don't use. Otherwise a 20mm hole should be drilled. Instructions for drilling both stainless steel & porcelain sinks are included with the units.

If you are renting a property or or you are frequently on the move the Seagull 1V X-1D may be the best design for you. It connects directly to the aerator section of the existing flick mixer or tap & has a dedicated spout in the centre of the unit. This is especially useful for  people who own Boats, Motor Homes & other Recreational Vehicles. When you are in your away from home you don't need the Purifier there so you simply unhook it from the tap & take it with you. Then when you return it takes minimal time to relocate the Purifier back to its' original point of use.

There are various other models depending on your individual requirements. If you are not sure please either email or phone Slikest Water Purifiers for their recommended product that best suits your needs.

CAN WE TAKE OUR GENERAL ECOLOGY PURIFIER WITH US WHEN WE RELOCATE TO A NEW HOME?

Yes, the Seagull 1V Purifier is readily removed & reinstalled. Cover Plates that can be purchased from most Hardware Stores can cover the hole in the sink. Contact Slikest Water Purifiers for new installation accessories that may be necessary for re-installation. Also, many people are able to sell their units to the new homeowners & purchase a new unit after relocating.

HOW DO I KNOW WHEN I NEED TO CHANGE THE CARTRIDGE?

Relative to particulate matter, including Bacteria, Algae, Cysts & other Sediment, the cartridge microstructure will load up & eventually clog, resulting in a flow rate which will decline & eventually stop. The cartridge should also be changed if offensive foul tastes, odors, or colour in your drinking water are apparent. Cartridge life varies from area to area depending upon the amount & characteristics of the contamination in the water & water usage rate. We typically recommend cartridge replacement every year to prevent over accumulation of chemical contaminants. If in doubt, please consult Slikest Water Purifiers directly for advice.
 

CAN I CHANGE THE PURIFICATION CARTRIDGE MYSELF?

General Ecology purification cartridges are easily changed by the homeowner. Complete instructions are packed with each cartridge. No tools are required. Help is always available from Slikest Water Purifiers.
 

WHAT OTHER MAINTENANCE IS REQUIRED?

General Ecology Water Purifiers have been designed to be essentially maintenance free. In the case of the Seagull 1V X-1 F system, the only moving parts are in the faucet & these are ceramic. Since no chemicals or electricity are required & there are essentially no moving parts, maintenance is quite minimal. Units & faucets should be cleaned with a soft cloth & a non-abrasive cleaner. Cartridges should be replaced as indicated, usually once a year.

WHAT GUARANTEE IS PROVIDED WITH THE GENERAL ECOLOGY WATER PURIFIERS

There is a Ten Year Warranty on the Stainless Steel Housings, Twelve Months Warranty on Workmanship & 30 Days Money Back Satisfaction Guarantee if you are not completely satisfied with the product. (Warranty forms are enclosed with the product)


WITH SO MANY DIFFERENT WATER PRODUCTS APPEARING ON & DISAPPEARING FROM THE MARKET, HOW CAN I BE SURE I'LL BE ABLE TO GET REPLACEMENT CARTRIDGES & WARRANTY SERVICE FOR GENERAL ECOLOGY DRINKING WATER PURIFICATION SYSTEMS?

You're right; "new" products seem to come & go quickly in this market. General Ecology, Inc. is a well founded, privately owned company incorporated over 30 years ago. They developed the "Structured Matrix
" technology & remain the only source for this advanced technology even though many companies have attempted to copy it. They are broad based & supply major airlines around the world including United, Delta, American, TWA, Cathay Pacific, QANTAS, Mexicana & dozens of others. Besides meeting the needs of the individual, they've supplied many expeditions, medical research teams, major corporations & government agencies including army field hospitals. Their products are tested worldwide & are distributed into many countries. They believe you can judge a company by its customers & these include some of the most sophisticated & discerning in the world. Replacement cartridges are available globally.

"NOT JUST FILTERED - PURIFIED"


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Copyright 2005/2006 Slikest Water Purifiers
Last modified: 16-Jun-2006
Purifiers & Microfilter/Pre-Filters are  intended for cold water use only.
Purifiers & Microfilter/Pre-Filters do not desalinate

 
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